Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your use of the Kalanikama school management platform ("Service") operated by Kalanikama ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Service.


1. Description of Service

Kalanikama is a multi-tenant, cloud-based school management platform designed for educational institutions. The Service provides tools for:

  • School administration and user management
  • Student enrollment, classroom assignments, and grade level management
  • Attendance tracking
  • Lesson planning and timetable scheduling
  • Grading systems, grade recording, and report card generation
  • Tuition management, invoicing, and payment tracking
  • School-wide announcements and communications
  • Analytics and reporting

The Service is provided as a Software-as-a-Service (SaaS) platform accessible via web browser.


2. Account Registration

2.1 School Registration

To use Kalanikama, an authorized representative of a school or educational institution ("School") must create an account. By registering, you represent that:

  • You are authorized to act on behalf of the School
  • The information provided during registration is accurate and complete
  • You will keep your account information up to date

2.2 User Accounts

The School administrator creates and manages user accounts for staff, students, and parents. Each user receives credentials to access the platform according to their assigned role (administrator, principal, teacher, student, or parent).

2.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must notify your School administrator immediately if you suspect unauthorized access to your account. School administrators must notify us at support@kalanikama.com for any suspected security breach.


3. Acceptable Use

You agree to use the Service only for lawful educational purposes. You must not:

  • Use the Service for any purpose other than school management and education
  • Upload, store, or transmit any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to other Schools' data or to any part of the Service infrastructure
  • Interfere with or disrupt the Service or servers
  • Use the Service to collect, store, or process personal data in violation of applicable data protection laws
  • Share your login credentials with others or allow unauthorized persons to access the Service through your account
  • Use automated tools (bots, scrapers) to access the Service without our written permission
  • Reverse engineer, decompile, or disassemble any part of the Service

We reserve the right to suspend or terminate accounts that violate these Terms.


4. Subscription and Billing

4.1 Subscription Plans

Access to Kalanikama requires an active subscription. Subscription plans, features, and pricing are described on our website and may be updated from time to time. We will provide at least 30 days notice before any price increase takes effect on your account.

4.2 Payment

All payments are processed through Stripe in Euros (EUR). By subscribing, you agree to Stripe's terms of service. You authorize us to charge your selected payment method for the subscription fees on a recurring basis according to your chosen billing cycle.

4.3 Free Trial

We may offer a free trial period. At the end of the trial, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your access will be restricted but your data will be retained for 30 days.

4.4 Refunds

Subscription fees are non-refundable, except where required by applicable law. If you cancel your subscription, you will continue to have access until the end of your current billing period.


5. Data Ownership

5.1 Your Data

Schools retain full ownership of all data they enter into the platform ("School Data"), including student records, attendance data, grades, financial records, and all other educational information. Kalanikama does not claim any ownership rights over School Data.

5.2 Data Processing

Kalanikama acts as a data processor on behalf of Schools. We process School Data solely to provide and improve the Service, as described in our Privacy Policy.

5.3 Data Export

School administrators may export their School Data at any time through the platform's built-in export functionality. Data is provided in standard, machine-readable formats.

5.4 Data Deletion

Upon termination of a School's account, we will retain School Data for 30 calendar days to allow for recovery. After this period, all School Data will be permanently deleted. Schools may request earlier deletion by contacting support@kalanikama.com.


6. Intellectual Property

6.1 Our Property

The Service, including its design, code, features, documentation, and branding, is owned by Kalanikama and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.

6.2 Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant us a non-exclusive, royalty-free, perpetual license to use that feedback to improve the Service without any obligation to you.


7. Service Availability

7.1 Uptime

We strive to maintain high availability of the Service. However, at this stage, we do not guarantee a specific uptime percentage or offer a Service Level Agreement (SLA). The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will endeavor to provide advance notice)
  • Unscheduled maintenance for urgent security or stability issues
  • Factors beyond our control (internet outages, third-party service failures, force majeure)

7.2 Modifications

We may modify, update, or discontinue features of the Service at any time. For significant changes that affect your use of the Service, we will provide reasonable advance notice.


8. Limitation of Liability

8.1 Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Limitation

To the maximum extent permitted by applicable law, Kalanikama shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption, arising out of or related to your use of the Service.

Our total aggregate liability for any claims arising out of or related to these Terms or the Service shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.

8.3 Essential Purpose

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.


9. Indemnification

You agree to indemnify and hold harmless Kalanikama, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Any data entered into the Service by you or your authorized users

10. Termination

10.1 Termination by You

You may cancel your subscription and terminate your account at any time through the platform settings or by contacting support@kalanikama.com. Your access will continue until the end of your current billing period.

10.2 Termination by Us

We may suspend or terminate your access to the Service immediately if:

  • You breach these Terms
  • Your subscription payment fails and remains unpaid after reasonable notice
  • We are required to do so by law
  • We reasonably believe your account is being used for fraudulent or illegal purposes

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will retain your School Data for 30 calendar days, after which it will be permanently deleted. You may request a data export during this retention period.


11. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of France, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts of Paris, France.


12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kalanikama regarding the Service.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

12.4 Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12.5 Modifications to Terms

We may modify these Terms at any time. We will notify School administrators of material changes by email at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the modified Terms.


13. Contact Us

If you have questions about these Terms, contact us at:

Email: support@kalanikama.com